The
inCentergy, Into Action on Performance Management process supports a basic
truth that resonates with busy managers and executives: you do not have to
labor through an expensive, time-consuming, resource-intensive strategic
planning process in order to get to results measures that will make a difference
for you, your agency, your customers, and your stakeholders. Anybody that
tells you differently is trying to sell you something.
Performance.
Cutting through the Jargon.
The inCentergy
approach to government performance accountability is practical—no-nonsense
and no-frills. The process cuts through jargon & consultant-speak and gets to
the work that matters. The Into Action process is designed specifically to simplify
what consultants have made complex, to pick up where they have left off, and to
take you to the ultimate desired state of performance management—performance
results and reward.
The Into Action process
is simple and sequential, designed for (and by) busy practitioners. This process
is designed to develop critical results measures that track progress on key services
so that you and your agency can:
Dramatically
improve your ability to demonstrate the difference you are making in the lives
of your citizens, customers and stakeholders;
Improve your ability to make performance-informed decisions as you lead your agency
through these challenging times, and into the future;
Break down barriers to cooperation and collaboration between agencies, departments,
and divisions
Reengage
the workforce in meaningful and productive labor... that matters; and
Win
customer trust and support by providing powerful stories of performance success.
Agencies Under Pressure to Demonstrate Performance
The Into Action process is designed specifically
for agencies that are increasingly under pressure to demonstrate concrete performance
results for critical services, but who have limited funding or time for expensive
and extensive consultant "methodologies." Agencies who should consider
the Into Action process:
