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Executive and workforce
development is a staple inCentergy service. Whether you are looking for an engaging
workshop for your executive retreat, an inspirational presentation for an upcoming
conference, or a series of powerful programs to engage and grow your organization,
inCentergy has what you need. A recognized leader in workforce development, inCentergy
presentations and workshops are uniquely designed to meet the needs of individual
audiences, and can be custom tailored to meet your specific goals. Ranging from
2-hours, to half-day and full-day hands-on workshops, inCentergy programs are
sure to motivate your group into action.
TOP "The
Good, the Bad, & the Ugly. Case Studies in Performance Management" 
The inCentergy mainstay performance presentation and
workshop, the Good Bad, and Ugly drills right down to the core purpose of performance
management—getting to organizational learning and results. An extremely popular
program that clients have used to inspire entire workforces on a performance initiative,
this presentation takes the pie out of the sky, and demonstrates in a compelling
and engaging fashion why performance management is not only necessary, but also
urgent. This is an on-the-streets perspective of performance in action designed
to gain widespread buy-in on the value of performance management.
TOP Into
Action Workshops Based on the proven Into Action
on performance management formula, inCentergy offers half, to full-day workshops
to help organizations and groups navigate their performance journey. Designed
to align with one of the three steps of the Into Action process, these workshops
move your agency forward by reinvigorating a commitment to performance and giving
your leaders the essential tools and techniques to keep a performance initiative
moving forward. TOP The
Six Fatal Mistakes in Performance ManagementRapidly becoming
inCentergy’s most popular workshop, this fun and engaging session is based
on Kevin’s published research into Best (and Worse!) Practice organizations.
Designed specifically to re-invigorate your performance improvement efforts, kick-start
your business process thinking, and recharge your draining creative batteries,
this half to full-day session explores the Six Mistakes (or Traps!) we make in
Performance Management – how to recognize them and how to avoid them.
Whether you are industry or government, this lively session is sure to motivate
your managers and leaders by giving them practical tools to build a sustainable
roadmap for performance success – one that is chosen, not forced.
The Six Mistakes in Performance Management - We
Perpetuate Siloed Thinking
- We Overcomplicate the Process
- We
Measure the Wrong Things
- We Don’t Engage the Workforce
- We
Declare Victory too Soon
- We Don’t Institutionalize
the Initiative
TOP Performance
Leadership in Extraordinary Times A
wise person once said, “May you live to see extraordinary times…”
Congratulations friends, you made it… In the short time since we turned
the millennium, we have seen incredible events take place in the United States
and the world. From acts of terrorism, to natural disasters, to the collapse of
entire business dynasties, the pace and scale of major events in this century
alone has become staggering. How we respond to these events, should they
occur on our watch, is what will define us as inspired leaders and organizations,
not the fact that they happened while we were in charge.
This
powerful program is designed to give your leaders the necessary tools and skills
to Face Failure, rather than Fear Failure… This program demonstrates the
inherent power in honesty, so long as we can Name, Claim and Explain what we are
doing in response to major events (as opposed to Name, Blame and Inflame!). This
is an urgent session for any industry that finds itself under public scrutiny
or who fears the next big one may wash up on their shores.
TOP "Getting
From Measurement To Meaning" All too often, organizations
declare performance victory once the strategic plan has been completed and the
performance measures written. We spend a great deal of time aligning our measures
to strategic initiatives, linking the measures to budgets, and assigning ownership
through personal performance plans...and very little time asking questions of
the data.
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"Success Factor"
(3.3 mb. in size. Opens in new window.) | Simply
having result measures frequently doesn't change the way we do business. A performance
measure is nothing more than a diagnostic tool - a vehicle designed to prompt
questions and facilitate a structured conversation on organizational performance.
Performance measures are useless without knowledgeable, trained minds behind the
scenes. READ MORE This
workshop is designed to help you move your agency from performance reporting to
performance learning. It is in performance diagnostics and assessment where organizations
truly begin to extract meaning from the measures, to learn and grow -- and in
the process, impact the lives of citizens, customers, and stakeholders. In this
workshop, you will learn: - The six fatal mistakes
government organizations make when implementing a performance initiative, how
to recognize them and how to avoid them
- How to triage
your menu of measures to extract those that are critical to your ability to tell
your story and improve your performance
- How to meaningfully
engage the workforce in the performance assessment conversation
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How to create performance assessment rituals that institutionalize the performance
perspective at multiple levels in your agency
- Tools
and techniques to assess your performance, aggregate the data for "collective
significance" and demonstrate performance synergies across organizational boundaries
- The principle that "less is more" and how small changes
can have major impacts on performance
- Three things
you can do Right Now to drive performance success in your agency
- How
best practice organizations have used performance diagnostics to change entire
communities and win public trust
TOP "Winning
Public Trust through Performance Leadership" 
Nation's Cities Weekly, "Winning
Public Trust through Performance Leadership"
Designed
for executive retreats, this engaging program demonstrates how performance
progress can be used to dramatically improve, and fundamentally alter public
discourse on the value of government services (or agency progress). This
program demonstrates how to use performance results to change the conversation
from what's happening in our organizations to what's happening in the lives
of our citizens, customers and stakeholders. This workshop gives busy executives
the essential tools to build a Performance Storyboard™ of success, and
to craft a simple but powerful performance communication plan that is designed
specifically to Change the Conversation and Win Back Public Trust.
Fostering
Collaboration and Accountability in Homeland Security
inCentergy and Performance Institute now offering Regional Homeland
Security Workshops |
Based
on Kevin’s published research into regional accountability in homeland security
best practices, this eye-opening workshop explores whether Homeland Security in
a post-9/11 world is a reality…or simply a myth. Did September 11,
2001 really change the way we prepare for major events—driving collaborative
behavior across rigid organizational and structural boundaries—or did it
simply drive pre-existing turf wars underground… where the public can’t
see them? This powerful session explores the destructive capacity of SILOED THINKING,
where it comes from, how it manifests in organizational behavior, and its role
in thwarting our efforts to protect our citizens from major events.
This
full day program will give you the necessary framework to rethink your approach
to collaboration and cooperation in homeland security, and will equip you with
the tools and techniques to build a model or regional accountability for your
community, so that you can answer the urgent post-9/11 questions:
- Where’s
the money going?
- What did we get for it?
- How
are you keeping me safe?
- How do you measure Success?
TOP "Getting
from the Ivory Tower to People Power. Getting the Most from your Work Group"
 Based
on Baum's extensive research and work into group dynamics, this fun and engaging
program is designed to break down barriers to group effectiveness, and demonstrate
the power of group synergy. By highlighting the key dysfunctions that lead to
group failure (such as false harmony and conflict-avoidance), and then demonstrating
how to move a group into productive synergy, this workshop is sure to engage,
enlighten and improve your organization and group's performance.TOP
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