By centering a group or an organization on a common purpose and providing strong leadership to recognize and harness group potential, you achieve synergy—hence the name, inCentergy.

inCentergy is an Austin-based management consulting firm specializing in Balanced Scorecard, Performance Management, and Leadership Development. Established in 2003, inCentergy was founded on a simple philosophy: if the difference you’re making makes no difference, what’s the difference? This philosophy recognizes that all too often well-intentioned executives introduce strategic planning, balanced scorecard, and other performance management initiatives that fundamentally fail as tools to improve organizational performance.

Having lived through the various iterations of the quality revolution as both practitioner and consultant, and seen too many performance initiatives fail, Kevin Baum founded inCentergy to promote a no-nonsense, Into Action on Performance Management Process. Kevin Baum's experiences in organizational performance have convinced him that busy government executives need a practical approach to performance management – not more consultant-speak, jargon and confusing methodologies.

Informed by Kevin Baum's more than 20 years of public service and executive experience, his 10 years of experience as performance researcher, consultant and trainer, and his active involvement in his local community, the inCentergy Into Action Process is designed to address what Kevin Baum calls...

Perform Magazine: inCentergy's "Six Mistakes". Print Version (16.5mb)

The Six Fatal Mistakes in Performance Management

1. We Overcomplicate the process.
2. We measure the wrong things.
3. We don’t involve the workforce.
4. We perpetuate siloed thinking.
5. We declare victory at the wrong time.
6. We don’t institutionalize the initiative.